Customer Service
Have a question about your order, a product, or your account? Chat with us below — we're here to help, anytime. Just type your question to get started, and we'll get you to the right answer as quickly as possible.
Frequently asked questions
When will my flowers arrive?
Choose the delivery window that suits you at checkout, and leave the rest to us. Every bouquet leaves our hands with the same care, so it arrives fresh and exactly as it should. As soon as it's on its way, you'll receive a message with an estimated time of arrival.
Automated Flower Store questions
If you have a question regarding one of our Automated Flower Stores, contact us on 085 401 96 79. Please provide us with the location of the machine and the number on the locker if relevant.
How many Flower Points do I have?
Click here to see your current amount of Flower Points (login required).
What if my order is incorrect or damaged?
Please contact us within 24 hours of delivery for incorrect or damaged items.
Daily Flowers · Delivery area
Where we deliver
Monday to Friday we deliver across the whole of the Netherlands, Flanders and Brussels, between 17:00 and 22:30. At weekends we deliver in the Amsterdam and Utrecht regions and the Randstad, free of charge around Amsterdam and Utrecht. We do not deliver to the Wadden Islands.
Postcode check
Do we deliver to you?
Enter the 4 digits of your postcode, or a town name.
In short
Delivery map
Towns and cities
The Netherlands and Belgium
Select a town to check delivery and rate. Click a region on the map for the towns there.
Daily Flowers · delivery area last updated 13 August 2026. Not sure about your address? Contact our customer service