Frequently asked questions
When will my flowers arrive?
You can choose your preferred delivery window at checkout. All orders are personally delivered by our own team, ensuring they arrive with care and in perfect condition. You'll receive a text message with an estimated arrival time when the driver departs from our shop.
Where do you deliver?
We deliver flowers across the Netherlands, often the same day. Enter your postal code below to see exactly when we can deliver to you.
Check if we deliver to your address
Automated Flower Store questions
If you have a question regarding one of our Automated Flower Stores, contact us on 085 401 96 79. Please provide us with the location of the machine and the number on the locker if relevant.
How many Flower Points do I have?
Click here to see your current amount of Flower Points (login required).
What if my order is incorrect or damaged?
Please contact us within 24 hours of delivery for incorrect or damaged items.